There’s a general issue with the My5 app not working correctly on iOS especially . It
appears to have been fixed on the latest version of iOS,you may be face this problem if
you are using older version of ios software. You need to update latest version of ios
software

There are Several Steps for fix “My 5 not working on Ipad”

Step1- If your iPad is too old to update its operating system to iOS 11 or higher, then
unfortunately, you’ll never be able to use the My5 app on it. There are plenty of other
options for watching Channel 5 content online, though.

Step2- If you want watch My5 channel on Ipad, then uninstall and reinstall Channel 5 App
from App store

Note-The Best option for watching Channel 5 is on TV player

Let we talk about My5 Firestick.

My5 Firestick is one of the best video streaming app that permit us to enjoy TV series and
movies on your firestick gadegt. You can watch plus 50,000 hours of free entertainment
from Channel 5. My5 Firestick has a large collection of shows eg Home & Away, Neighbours,
SAS: Who Dares Wins, The Yorkshire Vet and many other channels.